Partner Targets & Measures Print E-mail

In order to ensure that both parties are obtaining the optimum return on their investment, Partners are evaluated periodically on a common set of targets and measures. This allows JFM to better assist the partner in developing future business and allows JFM to better understand the development potential of a particular target market for example.

 

Targets & Metric Value-Added Reseller (VAR) Sales & Service Partner Referrals Only
No. of new customers in Target Market Required Required Required
No. of new partners from referrals Optional Optional Optional
Monthly Pipeline Forecasting Required Required Required
Qualified Solution Sales Leads Required Required Required
Participation in knowledge transfer Required Required Required
License revenue from Mimic Product Sales Required Required Required
Status meetings Required Required Required
Marketing Activities Required Required Required
Customer satisfaction survey Required Required Required
Periodic review of support and escalation processes Required If applicable If applicable